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    CONTACT US

    Email: business@shoptravellingtrunk.com

    Address: TRAVELLING TRUNK PTE. LTD.
    60 Paya Lebar Road
    Singapore 409051

    Free standard shipping over S$600

    Frequently Asked Questions

    About Travelling Trunk

    What is Travelling Trunk?

    Travelling Trunk is a rotating global fashion platform that curates 15–20 emerging and established designers from one country every season, bringing their creations directly to your closet.

    How often do collections change?

    Every three months, we introduce a new city and a fresh selection of designers—so there’s always something new to discover.

    Where is Travelling Trunk based?

    Born in Singapore, raised through cities of the world.

    Shopping & Orders

    How can I place an order?

    Simply browse our online collection, add your favorite pieces to your cart, and check out securely on our website.

    Do you ship internationally?

    Yes, we ship worldwide so you can shop global designers no matter where you are.

    How long does delivery take?

    Delivery times vary by location, but standard shipping typically takes 3–10 business days.

    Can I track my order?

    Yes, once your order ships you’ll receive a tracking link by email.

    Returns & Exchanges

    What is your return policy?

    We accept returns only if there’s a physical quality defect (e.g. damage, incorrect size, or item differing from its description). Please see our Returns & Exchanges page for full details.

    How do I start a return?

    Contact our customer care team within 7 days of receiving your item, and we’ll guide you through the process.

    Designers & Collections

    How do you choose designers?

    We carefully handpick designers based on creativity, craftsmanship, and their ability to represent their country’s unique style and culture.

    Are the clothes authentic?

    Absolutely. All items come directly from the designers we partner with, ensuring authenticity and quality.

    Will past collections be available again?

    Each collection is limited and exclusive to its season. However, certain popular pieces may return in future editions.

    Customer Care

    How do I contact you?

    You can reach us anytime via our Contact Us page or email us at support@travellingtrunk.com

    Do you collaborate with influencers or stylists?

    Yes, we love collaborations. If you’re interested, reach out to our partnerships team via the Collaborations section.